Help Center
Questions about Bank Statement Scanner, your account, or a technical issue? Send us a message—we read every submission.
Thanks for reaching out—we'll reply to the email address you provided as soon as we can.
You can also email us directly—your draft is prefilled when you open the link below.
Open in email appWhat to expect
A real person reads every message. We reply to the email address you provide, usually within one business day. There is no phone queue and no chatbot—just a direct answer from the team that builds Bank Statement Scanner.
Help us help you faster
When your question is about a specific conversion, it speeds things up to include:
- The bank or card issuer and the statement format (digital PDF or scanned image).
- What you expected to see in the export versus what actually came out.
- Whether you were signed in or using incognito mode.
- The email address on your account, if the question is about billing or credits.
Please do not paste full account numbers or other sensitive details into the form—we only need enough to reproduce the issue.
Common topics
Many questions are already covered on our other pages. For how your data is stored and protected, see Security & privacy. For pricing, credits, and export formats, the answers live in the FAQ on the home page. Detailed data-handling terms are in our Privacy Policy.